Privacy Policy

πŸ”’ Privacy Policy

This Privacy Policy explains how NeatlyNest (β€œwe”, β€œus”, or β€œour”) collects, uses, discloses, and safeguards your personal information when you visit or purchase from https://neatlynestus.com. By using our website, you agree to the practices described below.

πŸ“Œ Information We Collect

We may collect the following types of personal data:

  • Contact information (name, email address, phone number)

  • Shipping and billing address

  • Order history and purchase details

  • Payment information (processed securely via third-party providers; we do not store credit card details)

  • Browser and device data (IP address, browser type, referring/exit pages, cookies)

πŸ›‘οΈ How We Use Your Information

We use your personal data to:

  • Process and fulfill orders, payments, and refunds

  • Provide customer service and respond to inquiries

  • Send order confirmations and shipping updates

  • Improve our website, services, and user experience

  • Send promotional emails or newsletters (with your prior consent)

πŸ” Data Security

We implement commercially reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse. All payment transactions are encrypted and processed securely through trusted payment gateways.

🚫 Data Sharing

We do not sell or rent your personal information.
We may share limited information with trusted service providers (e.g., shipping carriers, payment processors) only to perform essential business functions.

πŸ“¬ Marketing & Communications

  • With your consent, we may send you marketing emails, promotions, or newsletters.

  • You may unsubscribe at any time by clicking the β€œunsubscribe” link in our emails or contacting us directly.

🌐 Cookies

Our website uses cookies to enhance browsing, analyze traffic, and personalize content.
You can disable cookies through your browser settings, but some features of the site may not function properly.

πŸ“… Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
You may request deletion of your personal data by contacting us (see below).

πŸ‘€ Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of the personal information we hold about you

  • Request corrections or updates to your personal data

  • Request deletion of your personal data, subject to legal or contractual obligations

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

πŸ‘Ά Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If we discover that a child under 13 has provided personal information, we will promptly delete it.

πŸ“© Contact Us
If you have questions or feedback, we welcome you to get in touch:

  • Email: info@zyolan.com

  • Mailing Address:
    Neatly Nest
    PO Box 1234
    Sydney NSW 2001
    Australia