Return Policy
π Return & Refund Policy
We want you to love everything you buy from NeatlyNest. If you're not completely satisfied, we're here to help make it right. π
π¦ Return Eligibility
- Returns are accepted within 30 days of delivery.
- Items must be in original condition β unused, unwashed, and in original packaging.
- Custom or clearance items are non-returnable.
π Return Shipping
Return shipping is free. We provide a prepaid return label upon request.
πΈ Refunds
- Refunds are issued to your original payment method.
- Refunds are processed within 7 days after we receive and inspect the returned item.
- You will receive a confirmation email once the refund is completed.
π οΈ Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 7 days of delivery with a photo. Weβll replace it or issue a refund at no cost to you.
π« Restocking Fee
No restocking fee applies to any return.
π© How to Start a Return
Email us at info@zyolan.com with your order number, photos (if applicable), and a brief description of the issue.
π Thank You
Weβre a small business that cares deeply about your experience. Thank you for shopping with NeatlyNest! π‘β¨